What Our Customers Are Saying

Very helpful and was very courteous and useful to us. However I think it is very important to stress to future customers not to go to the concierge desk when arriving - it was humiliating for us.

Response from Cairns Holiday Specialists
Dear Filomena, thank you for your comments we do advise our customers to deal directly with the offsite reception staff when staying in these properties, it would be nice if the reception staff were more helpful to the guests staying in the privately managed apartments, which may mean that you would use the services of the hotel more also. Thank you and warm regards, the team at Cairns Holiday Specialists.

They were good. The only thing i didn't like was,i didn't know i had had nothing to do with the hotel till i got there. So no room cleaning,no room service,but apart from that they were friendly.

Staff were very helpful from the first day i made the booking to the tours that were organised during our stay. Very professional.

Absolutely first class. We want to visit again it was so enjoyable. Please keep us informed of all your specials. The only thing we ran out of was toilet paper. The staff were amazing and great communication every step of the way. The car rental people need to learn a bit about communication. We didn't know we had to drop the car back to them and get a taxi to airport but we got there in the end. Thankyou Cairns Holiday Specialists. Keep us informed about Sea Temple Palm Cove as well. The Billy Tea Safari Tour was first class entertainment and funfilled with heaps of food.

excellent and prompt booking and lots of info thanks

As agreed we were meet at the apt on our arrival.
Very well organised. Thank you to Tony.

We booked through Cairns Holiday Specialists and found them to be very helpful and very friendly. We told them what we were looking for and we sure got exactly that. We will be returning to Palm Cove again next year hopefully and will not hesitate to use them.

Response from Cairns Holiday Specialists
Dear Peter and Kerry, Thank you for your comments we are so happy that you enjoyed your stay in Palm Cove, we look forward to assisting you again in when you return next year. Best regards, Cairns Holiday Specialists Team.

Not used other than to source accommodation. A packaed tour of the wonderful sights would be useful eg. a day on the reef, a day through Cape Tribulation, a day on Skyrail to Kuranda, etc. to ensure that the visitor covered all the key elements that Cairns has to offer.

I would definitely use them again for future bookings.

Response from Cairns Holiday Specialists
Dear Donna, Thank you for your comments regarding your stay in Palm Cove, we look forward to assisting you again in the future. Best regards, The Cairns Holiday Specialists Team

We did not do any tours but the staff of Cairns Holiday Specialists we dealt with were very helpful and professional. We would use them again and recommend them (as we already have) without hesitation.

Response from Cairns Holiday Specialists
Dear Rod, Thank you for your comments regarding your stay in Palm Cove, we look forward to assisting you again in the future. Best regards, The Cairns Holiday Specialists Team